Delivery Policy
At Harper Maddison, we believe that shopping for your favorite sweater should be easy and hassle-free – that's why our delivery policy is simple and transparent.
Delivery Area
We currently only ship within the USA.
We do not currently offer international shipping. We are focused on providing the highest quality service to our local customers before expanding our reach.
Shipping cost
Shipping is completely free on all orders, regardless of the cart value.
Whether you order one sweater or several, you'll never pay shipping costs.
Lead time
Orders are typically processed and shipped within 1-3 business days of payment confirmation.
Once shipped, most orders are delivered within 6-9 business days , depending on the delivery location within the US.
Once your order has been shipped, you will receive an email confirmation with delivery details.
Please note that delivery times may be longer during periods when delivery carriers are on strike or experiencing operational disruptions. We appreciate your patience and understanding.
Courier companies
We work with trusted US courier companies to ensure your order arrives safely and on time. Tracking information will be sent to your email address after your package has been shipped.
Important information
- We process orders from Monday to Friday, excluding public holidays.
- During periods of increased demand (e.g. holidays, sales), delivery times may be slightly longer, but we always make every effort to ensure that parcels arrive as quickly as possible.
- In the event of unexpected delays, we will inform you immediately.
Do you have any questions?
If you have any questions regarding delivery, please contact us by email at support@harper-maddison.com. We'll be happy to help.
Harper Maddison– Smart shopping. Always with free shipping.